

Otherwise, how will you know if you’re successfully connecting with your users, or if the copy is guiding the user or frustrating them? Does the copy need a few tweaks or is a complete revamp necessary? In order for UX Writers to answer these questions and truly wrap their head around their design, their research and analytics skills have to be sharp.ĭid you know at Zion & Zion, all our UX/Content Strategists hold Google Analytics Individual Qualifications? This way, we are able to reiterate designs and copy that are backed by numbers for our clients. Research and analytics skills also help UX Writers perform regular analysis on existing copy and adjust if needed. In addition to those skills, companies are truly seeking writers that have an eye for detail, obsession for brand voice, a passion for punctuation, and desire to create incredible user experiences. Writing, editing, and proofreading skills are your basic must-haves. When it comes to UX Writers, companies aren’t looking for good writers, they’re looking for exceptional writers. This may seem obvious at first, but we aren’t talking about your average writer.

If this sounds like something you would be interested in, here are a few of the basic skill requirements you’ll need. Therefore reducing the chances of a user (or me in this instance) requesting the wrong transportation type.Īs the need to provide a human touch behind today’s technology becomes increasingly common, businesses are searching for those who can specialize in writing copy within the UX process.

Uber also made the copy on the button dynamic, meaning it changes based on the transportation method selected. Since an icon paired with a label such as “WAV” may not be intuitive, Uber provided short, concise descriptions for each option. These small, yet important, details contribute greatly to ensuring my experience using this app was easy from the start.Īnother great example of UX writing is the sub copy underneath each method of transportation. Rather than listing an address, the destination is labeled “Phoenix Sky Harbour Internaltional Airport.” Additionally, instead of labeling my current location as “Zion & Zion” it told me I was leaving from “Work,” making it easier to scan and confirm before moving to the next step. Uber made it easy to scan and verfiy the start and end points. I found this example of UX writing while I was requesting an Uber recently.įirst, let’s look at the location labels.
